FutureTech by CTC

Products built by our engineering team

Two flagship platforms, one for banking and one for enterprise operations, plus QueueStream for queue management and Future TravelOS for travel businesses. Each capability shows its current status, so you know exactly what is available today.

Banking flagship Pre-release

CTC Banking AI Platform

An enterprise AI platform designed to help banks streamline document-intensive operations, improve access to institutional knowledge and orchestrate AI-assisted workflows, with human oversight over critical decisions.

Built for: Banks and financial institutions

AI Document Intelligence

Rules-based classification, extraction and validation for KYC documents, with a KYC case workflow and maker-checker review. AI-based OCR and extraction models are being connected.

Banking Knowledge Assistant

Coming soon

Controlled, conversational access to policies, procedures and product documentation, with source references.

AI Agent & Workflow Orchestration

Partly available

A workflow orchestrator with persistence, idempotency and autonomy limits is built. Connections to AI models and live banking systems are in development.

Fraud & Risk Intelligence Integration

Coming soon

Support risk workflows by integrating with fraud detection systems and risk-scoring services. It complements, and does not replace, a bank's transaction monitoring or fraud decision engine.

AudioSense AI — Banking Voice Intelligence

Coming soon

Transform banking conversations into actionable insights using AI-powered speech analytics. AudioSense AI helps banks analyse customer interactions, identify sentiment and service-quality trends, support compliance monitoring, and uncover emerging customer issues.

AI Governance, Security & Auditability

Partly available

Role-based access, tenant isolation, audit records, log redaction and tracing are built and tested. AI request and response traceability follows once models are connected.

Enterprise flagship Available

CTC Business Suite

An integrated business management platform that brings employee administration, payroll and business workflows into one place. Organisations adopt the modules they need and add more as they grow.

Built for: Growing businesses and multi-location organisations

HR Management (HRMS)

Central employee records, documents and organisation structure, with employee self-service.

Attendance & Leave

Track attendance and manage leave, holidays and shifts.

Payroll

Structured payroll preparation, review, approval and payslips. PF and Professional Tax are calculated. TDS is entered with checker approval, and ESI calculation is in development.

Workflow & Approvals

Tasks, assignments and maker-checker controls are available. Configurable approval chains and escalation rules are in development.

Business Insights

Dashboards and reports for management.

Queue management Available

QueueStream

Digital queue management for hospitals, clinics and bank branches. Customers take a token, get alerts on their phone and are called to the right counter, while staff see the whole queue live.

Built for: Hospitals, clinics and bank branches

Digital tokens

Tokens by service or department, with live queue status for every customer.

Token calling & displays

Call the next customer, with live queue screens and multilingual audio announcements.

SMS & WhatsApp alerts

Turn alerts, reminders and follow-ups, with consent and opt-out for each customer.

Appointments

Customers book ahead and join the queue at the right time.

Branches, counters & staff

Manage branches, counters, services and staff roles from one admin console.

Live dashboard & reports

Active, waiting and completed tokens in real time, plus daily reports and feedback.

Travel business platform Pre-release

Future TravelOS

A digital operating platform for travel agencies, tour operators and travel management businesses that brings customer management, quotations, itineraries, bookings and payment tracking into one place, from inquiry to booking.

Built for: Travel agencies, tour operators and travel management businesses

Travel CRM & Lead Management

Capture inquiries, track follow-ups and keep a full customer and traveller history.

Sales & Quotation Management

Prepare quotations, manage pricing and options, and track each proposal to confirmation.

Itinerary & Trip Planning

Build day-by-day itineraries as part of quotations and bookings.

Booking & Reservation Management

Partly available

Booking records, amendments, documents and status are available. Direct connections to airline, hotel and GDS systems are in development.

Supplier & Partner Management

Coming soon

Organise supplier information, services, commercial terms and booking coordination.

Payments & Financial Tracking

Partly available

Track what each customer owes and has paid in an internal ledger. Online payment gateway integration is in development.

AI Document Processing

An AI service scans uploaded travel documents, reads and fills in the details, verifies them with basic validation checks and shows insights.

Business Reporting & Insights

A basic dashboard is available. Detailed reports and exports are in development.

Need something built for you?

The same team builds custom software, AI and data solutions as services, and supports banks' digital channels.

Find the right product for your organisation

Tell us about your organisation and goals and we will walk you through what is available today.

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