Outsource

Build-Operate-Transfer

De-risk the creation of a captive center by letting CTC build and operate it first, then transferring ownership when KPIs and culture are stable.

Phase 01

Build

Site, infrastructure, and team formation executed with our vendor network.

Phase 02

Operate

CTC runs delivery, finance, and HR while tracking maturity milestones.

Phase 03

Transfer

Joint readiness review, asset transfer, and shadow period to ensure continuity.

Enterprise delivery proof points

Banking ecosystem experience Structured governance artifacts Regulated-market compliance
Why BOT

Control with lower upfront risk

  • Predictable costs with staged investments.
  • Knowledge systems, documentation, and processes packaged for handover.
  • Retention programs to keep leadership intact through transition.
Asset registers Access transfer plans Leadership overlap schedule Regulatory sign-off kit